FAQs

1. How long does delivery take?

We usually deliver orders within 5–7 business days across India.

2. Do you offer Cash on Delivery (COD)?

Yes ✅, we offer both Cash on Delivery (COD) and Prepaid payment options.

3. What is your return policy?

We offer a 7-day return & refund window from the date of delivery. Products must be unused, in original packaging, and with all tags intact.

4. How do I request a return or refund?

You can request a return/refund by contacting us at 📩 zeseca7@gmail.com or 📞 +91 8383829728 within 7 days of receiving your product.

5. Do you provide a full refund?

Yes ✅, we provide a full refund once the returned product passes quality check.

6. Where do you ship from?

All our products are shipped from our Delhi, India facility or partner warehouses.

7. How can I track my order?

Once your order is shipped, we’ll send you a tracking link via email or SMS. You can track your package anytime.

8. What if I receive a damaged or defective product?

If you receive a damaged, defective, or wrong product, contact us immediately at 📩 zeseca7@gmail.com with your order details and photos. We’ll replace or refund your order quickly.

9. Do you charge extra for shipping?

No 🚚, we provide free standard shipping across India on all orders.

10. How do I contact customer support?

You can reach our support team anytime via: